Help and transparency

Frequently asked questions

Clear answers about how offers are sourced, checked, funded and used.

FAQ section

Finding and checking offers

How catalogue records become useful pages, and what to verify before leaving the site.

What does Tailored Deals do?

Tailored Deals is a UK-edited, international deals and product-discovery website. It turns approved retailer offers into searchable pages with a clear market, category, date, expiry position, redemption route and commercial disclosure.

Where do deal and product records come from?

Catalogue evidence comes from approved retailer and affiliate-partner feeds. Nothing is published automatically: required fields, destination, dates, duplication, market, category and page quality are checked first.

What is the difference between a deal, voucher code and product offer?

A deal describes a retailer promotion, a voucher code requires text to be entered at checkout, and a product offer describes a specific item, price and availability record. A retailer can change or withdraw any of them, so the destination page remains the final authority.

What does DEX Listing Checked mean?

It means the page has current recorded listing evidence and passed the catalogue checks shown. It does not mean Tailored Deals bought the item, completed a checkout, or guarantees that a code will work for every basket or customer.

Are all offers independently checkout-tested?

No. Each listing describes the evidence available. Many promotions are supplied by the retailer or an approved partner without Tailored Deals completing a purchase. A page must never use an independent-test claim unless that test is actually recorded.

Why can a price, code or stock status change?

Retailers can update prices, stock, delivery areas, codes and eligibility after a catalogue update. Open the retailer page, check the item or basket qualifies, and confirm the final total before paying.

FAQ section

Orders, money and privacy

Who is responsible for a purchase, how the site is funded and what stays on your device.

Who handles an order, delivery, return or refund?

The retailer handles the transaction, payment, delivery, cancellation, return and refund. Tailored Deals publishes information and links to the retailer but does not sell, dispatch or fulfil the product.

Does Tailored Deals use affiliate links?

Yes. Tailored Deals may earn a commission from a qualifying purchase at no extra cost to the shopper. Retailer buttons use sponsored-link labelling, and commission never allows a page to bypass the catalogue quality firewall.

What is Ask DEX?

Ask DEX is natural-language search grounded in public, quality-approved Tailored Deals records. It can interpret a retailer, item, budget or market and explain the matches; it must not invent a price, code, retailer, stock claim or availability promise.

Where are saved items and alert preferences stored?

Saved-item and preference features are local-first. Unless a feature clearly says otherwise, the choices remain in that browser and are not a promise that an email, price alert or stock notification will be delivered.

FAQ section

Corrections, retailers and reuse

How to report a problem, invite Tailored Deals and cite public pages correctly.

How do I report an incorrect or expired listing?

Email Ryan.jowitt17@gmail.com or use the contact page. Include the Tailored Deals URL, retailer name, what changed and a source that supports the correction. Do not send passwords, card details or other sensitive information.

How can a retailer or brand invite Tailored Deals?

Use the contact page and include the retailer, programme, market and proposed offers. Partnership access does not guarantee publication; every listing must still pass the same evidence and quality checks.

Which countries are supported?

The country directory shows markets with quality-approved offers. A Global label means the retailer data described the offer that way; it is not a guarantee that a retailer ships to every country.

Can search engines and AI assistants use public pages?

Public canonical pages may be crawled, summarised and cited with attribution and a link to the relevant Tailored Deals page. Private, administrative, preview, API and internal routes are excluded, and changing retailer facts should not be repeated as permanent guarantees.